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FAQ

Answers to most common questions about products, orders, shipments, and payments.
Description Plus

Dive into adventure with the TruDive High-End Scuba Diving Jumpsuitcrafted for serious performance and comfort. Made with 90% Neoprene and 10% Nylon, this suit delivers an ultra-snug fit, improved thermal performance, and unmatched flexibility. Waterproof seams and internal seals at the ankles, neck, and wrists keep you warm and dry in any underwater environment. Ultra-stretch knee pads offer extra comfort and durability, whether you're diving, surfing, or exploring the depths like a mermaid. Upgrade your aquatic experience with TruDive where superior quality meets high performance!

How do I choose my sizes? Plus
  • You can choose your sizes based on size chart below
When will my order ship? Plus
  • In-stock wetsuits are shipped within 3 days of placing your order, premium or made-to-order wetsuits typically require 10–20 days to ensure our high-quality standards, while custom-made suits take around 30 days.
  • If you need an item urgently, you may request priority production (subject to availability). To check availability for your timeframe, please contact us at support@freedivecollective.com
Do I have to pay taxes for my purchase? Plus
  • You're in luck! We will cover all import duties and taxes that may be applied to your product for products shipped via. Standard Shipping.
Can I cancel my order? Plus
  • All paid orders are automatically queued for production or distribution. If you wish to cancel your order, please contact us at support@freedivecollective.com within 24 hours of purchase.
Warranty Terms Plus
  • If you receive a product that does not match your order, please contact us within 24 hours. Be sure to include a photo of the item along with your invoice details and send them to support@freedivecollective.com. Please note that we cannot honor the warranty if the item has been damaged due to misuse or other man-made causes.
Ask a Question Plus

We're here to help! Feel free to reach out with any questions via WhatsApp or email us at info@freedivecollective.com.

INTERNATIONAL SHIPPING

We provide fast worldwide delivery via. Express Shipping

24/7 SUPPORT

Should you have questions about delivery, returns, and technical issues, we are always here to help